Firing People: The Essential Tip

Do it now. Throughout my time coaching managers, one of the most common questions I get is “What should I do about so-and-so.” Managers ask me this question when they know exactly what to do, but want to find a better way to do it. So let me tell you the best way to...
Why You Should Hire Your Brother

Why You Should Hire Your Brother

I’ve been working with the Microsoft Accelerator companies regularly as a mentor, and a lot of these people are working with their brothers, cousins or spouses. I’ve never done that, but I do work with close friends whenever I am doing any kind of entrepreneurial...
The #1 Way You Are Losing Customers

The #1 Way You Are Losing Customers

You are preventing customers from contacting you.  The reason this is the #1 way to lose a customer is because you are losing a customer at the moment when the customer finally decides to contact you after your marketing and sales funnel has successfully engaged them....